Registration

CX & Loyalty Awards

KSA 2024

Highlights
Nominate now

About

Customer expectations have evolved over the years and will continue to do so. Delivering extraordinary customer experience for the products and services offered has become hugely important for any business for increased customer satisfaction and loyalty.
The MENA CX & Loyalty Awards 2024 will celebrate excellence in the field of CX and loyalty and provide you with a unique opportunity to gain recognition in front of a global CX audience. It will honor market leaders with a revolutionary track record in customer retention strategies and honor brands, deploying best-in-class techniques to deliver customer experiences that ultimately build customer loyalty.

CATEGORIES AND CRITERIA

Take a moment to explore the categories, learn more about each award’s criteria, and nominate individuals who exemplify excellence in their work, particularly in the realm of customer experience (CX) and loyalty. Join us in celebrating the remarkable achievements that shape our industry, inspire future generations, and elevate the standards of CX and loyalty practices. Your nominations play a crucial role in honoring exceptional professionals and fostering a culture of excellence within our community, driving customer satisfaction and long-lasting loyalty.

Individual Awards

CEO of the Year – CX

Best Contact Centre Leader of the Year

Best Customer Experience Strategy

CX Technology Leader of the Year

CX Leader of the Year

Woman CX Professional of the Year

Best B2B Customer Experience

Best Contact Center Team of the Year

Best CRM Platform

Best Customer Experience in the Crisis

Best Customer Service BPO

Best Customer-Centric Culture

Best CX and Operational Excellence

Best CX Digital Transformation / CX Solution

Best Diversity and Inclusion Program

Best Employee-Driven CX

Best Experience in Mobile Banking

Best Loyalty Management Platform

Best VoC Strategy / Transformation

CX Rising Star of the Year

CX Team of the Year

Most Innovative Technology Initiative of the Year

Most Trusted Service Provider for BFSI Sector

CEO of the Year – CX
Best Contact Centre Leader of the Year
Best Customer Experience Strategy
CX Technology Leader of the Year
CX Leader of the Year
Woman CX Professional of the Year
Best B2B Customer Experience
Best Contact Center Team of the Year
Best CRM Platform
Best Customer Experience in the Crisis
Best Customer Service BPO
Best Customer-Centric Culture
Best CX and Operational Excellence
Best CX Digital Transformation / CX Solution
Best Diversity and Inclusion Program
Best Employee-Driven CX
Best Experience in Mobile Banking
Best Loyalty Management Platform
Best VoC Strategy / Transformation
CX Rising Star of the Year
CX Team of the Year
Most Innovative Technology Initiative of the Year
Most Trusted Service Provider for BFSI Sector

Inquiry for Nomination

RULES & REGULATIONS

  • The official language of communication would be English, all the communication sent should be in English for the jury to evaluate with convenience.
  • All the nominations will be evaluated by the appointed honorable jury members.
  • Jury’s decision will be final and cannot be challenged.
  • In case of a tie, Jury Chairperson will have a final call.
  • All the information provided in the nominations will be treated as confidential and will be accessed by jury members & Verve Management only.
  • None of the details from the nominations will be published or marketed in any of the public communications.
  • If required, the Nominee would be contacted for additional information.
  • The winner will be announced by the jury members or Verve Management during the awards evening only.
  • If the nominee wishes to send any physical support documents, they can courier it to 1702 & 1706, Al Mazaya BB2, Jumeirah Lakes Towers, Dubai, UAE Addressing it to Fathima Naiza.
  • Any more queries you can reach out to info@verve-management.com or awards@verve-management.com

Connect With Us

Contact us
REGISTER AS
EXPERT SPEAKER
SPONSOR THIS
EVENT
BECOME A MEDIA PARTNER
Quick Menu

Address

  • 1702 & 1706 , Mazaya Business Avenue BB2, Al Thanya Fifth, Jumeirah Lake Towers, Dubai, UAE
  • +971 4 243 4677/88
  • info@verve-management.com
All Rights Reserved | CX & LOYALTY MENA SUMMIT 2024.
Facebook-f X-twitter Instagram Linkedin

Thank you for the nomination!
The team will reach out to you soon for further details