Expert Speakers

Our Series Speakers

Elevate your knowledge with industry leaders paving the way for tomorrow.

Advisor – Chairman’s Office
DEPARTMENT OF MUNICIPALITIES AND

Founder & CEO
LEVA HOTELS

Head of Loyalty
ENOC

Service Development and User Experience Section Heade
EMIRATES HEALTH SERVICES

Managing Partner & Group CEO
TAFASEEL BPO

Chief Executive Officer
TRAVELWINGS MIDDLE EAST FZ LLC

Founder & Chief Experience Officer – MENA
MEMAC OGILVY

Chief Marketing Officer
NAKHEEL

Chief Marketing Officer
YAP

Chief Marketing Officer
SAUDI GERMAN HOSPITAL

Loyalty & Retention Head
STARBUCKS – ALSHAYA

Corporate Chief of Operations Excellence
SEHA

Chief Business Officer
CLEARTRIP MIDDLE EAST

Chief Human Capital Officer
AAFAQ ISLAMIC FINANCE

SVP Client Experience – Retail Treasury
MASHREQ BANK

Vice President Retail – Digital Transformation
ETISALAT UAE BY E&

Vice President Loyalty & Guest Experience – Asia, Middle East &
ACCOR

Vice President – Consumer Travelr
ALMOSAFER

Director – Customer Engagement & Loyalty
ETISALAT BY E&

Director of Customer Experience - MENA
TALABAT

Director – Customer Succes & VOC
GMG

Head of Marketing & Customer Engagement
REDTAG (BMA INTERNATIONAL)

Head of Products
AHLI UNITED BANK, KUWAIT

Group Head - CVM Operations and Customer Experience
GARGASH GROUP

Head of Service Excellence
MEDCARE HOSPITALS & MEDICAL CENTRES

Head of Customer Experience
INVEST BANK

Head - Service Excellence & Contact Centre
ASTER CLINICS GCC

Head of Business Excellence
Masafi LLC

Digital & Commercial Director
Virgin Mobile UAE