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CX Excellence Director
Ministry of Human Resources and Social Development
Head of Loyalty Program & Partnerships
BinDawood Holding
Marketing Director | Projects - Digital – Loyalty
Marriott International
Head of Guest Experience & Quality
Mövenpick Hotels & Resorts -Accor
Chief Experience Officer, MENA
Ogilvy One
Rewards and OD Director
Vision Bank
Director - Customer Ops & Customer Experience
Intigral (stc group)
Executive Director- Customer Experience and Digital Channels
National Water Company( PIF)
Group Marketing Director
Abdullah Al Othaim Investment Co.
Deputy Chairman
Customer Experience Association Board in the Kingdom of Saudi Arabia.
Advisor – Chairman’s Office
DEPARTMENT OF MUNICIPALITIES AND TRANSPORT
Founder & CEO
LEVA HOTELS
Head of Loyalty
ENOC
Service Development and User Experience Section Head
EMIRATES HEALTH SERVICES
Managing Partner & Group CEO
TAFASEEL BPO
Chief Executive Officer
TRAVELWINGS MIDDLE EAST FZ LLC
Chief Experience Officer – MENA
MEMAC OGILVY
Chief Marketing Officer
NAKHEEL
Chief Marketing Officer
YAP
Chief Marketing Officer
SAUDI GERMAN HOSPITAL
Loyalty & Retention Head
STARBUCKS – ALSHAYA
Corporate Chief of Operations Excellence
SEHA
Chief Business Officer
CLEARTRIP MIDDLE EAST
Chief Human Capital Officer
AAFAQ ISLAMIC FINANCE
SVP Client Experience – Retail Treasury
MASHREQ BANK
Vice President Retail – Digital Transformation
ETISALAT UAE BY E&
Vice President Loyalty & Guest Experience – Asia, Middle East & Africa
ACCOR
Vice President – Consumer Traveler
ALMOSAFER
Director – Customer Engagement & Loyalty
ETISALAT BY E&
Director of Customer Experience - MENA
TALABAT
Director – Customer Succes & VOC
GMG
Head of Marketing & Customer Engagement
REDTAG (BMA INTERNATIONAL)
Head of Products
AHLI UNITED BANK, KUWAIT
Group Head - CVM Operations and Customer Experience
GARGASH GROUP
Head of Service Excellence
MEDCARE HOSPITALS & MEDICAL CENTRES
Head of Customer Experience
INVEST BANK
Head - Service Excellence & Contact Centre
ASTER CLINICS GCC
Group Head of Business Excellence
Masafi LLC
